|
Q: How does Express Industries Online Store work?
A: By choosing to shop for a group, you will be asked to enter a group ID which will take you to that
group's section. You can shop through the brochure(s) and your purchase will benefit the group you selected.
Q: How long will my purchases benefit the group I
choose?
A: During the group's sale all of your purchases will benefit your
group. The group will receive credit after the end of its sale for any online sales.
Q: How will my purchase benefit the group?
A: When you enter the site and enter the group ID, you will be able to
view the same brochure(s) that the group is showing locally.
When you checkout, you will need to enter either the seller ID, or you can enter the group ID and a seller's name. A portion of your purchase will benefit the group and the seller will be credited for prizes.
Q: What forms of payment do you accept?
A: Visa and MasterCard.
Q: Is it safe to enter my credit card number on the site?
A: Yes. Express Industries Online Store uses SSL (Secure Socket Layer)
security. Credit Card numbers are only stored on the web server
temporarily. You will be asked to enter your credit card number each time
you checkout on Express Industries Online Store
Q: When I register at checkout, what happens to my
information?
A: When you register, your information stays with Express Industries Online Store. Your
information will NOT be sold to any third parties. During checkout you
will have the option to join our mailing list. You may be
contacted by our Customer Service Center to verify any questions we may have about
your order.
Q: How does my group sign up to use Express Industries Online Store
A: Please send an
email to info@expressschoolfunds.com.
Please include your name, group's name, address, and phone number.
Q: What is the group ID?
A: The group ID is a unique number given to each group. You will
need it to enter the group's section of the site. Contact the group or the
seller if you do not have the group ID.
Q: When will my products arrive?
A: Most orders are processed and shipped directly to the customer in 2-4 weeks.
Q: Will I have to pay sales tax?
A: We are required to collect sales tax on orders which are placed in
Texas.
Q: How do I return a damaged or wrong item?
A: Please email our Customer Service Center at info@expressschoolfunds.com.
|